Creolio

Privacy Policy

Last updated: 11/22/2025

Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services.

Information You Provide

  • Text content you translate through our application
  • Language preferences and settings
  • Account information if you choose to create an account

Information We Collect Automatically

  • Usage data and analytics to improve our services
  • Device information and technical data
  • IP address and general location information
LINE Account Linking
We use your email address to link your LINE account with your main account for data synchronization.

Purpose

Your email address is used to link your LINE account with your main account, enabling synchronization of your user data between our mobile app, web app, and LINE bot conversations.

Data Synchronized

When you link your accounts, the following data is synchronized across platforms:

  • Name (optional)
  • Email address
  • Native language
  • Languages you are learning
  • Vocabulary progress (words you know and don't know in your learning languages)

Consent

By providing your email address during account creation, you consent to us using it to link your LINE account with your main account for the purpose of data synchronization as described above.

How We Use Your Information
We use the information we collect to provide, maintain, and improve our translation services.
  • Provide translation services and language learning features
  • Improve our algorithms and service quality
  • Personalize your experience and recommendations
  • Communicate with you about our services
  • Ensure security and prevent fraud
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.

We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist us in operating our platform
Data Security
We implement appropriate security measures to protect your personal information.
  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure data storage and processing
Your Rights
You have certain rights regarding your personal information.
  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Withdraw consent for data processing
  • Export your data in a portable format
Children's Privacy
Our services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Policy
We may update this privacy policy from time to time.

We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.